All claims must be in writing, and submitted within 60 days after discovery of the claimed defect.
Kasson & Keller Windows
Vinyl Door Warranty
All claims should be mailed to the original place of purchase, or if no longer in operation, to Kas-Kel Window Systems. Kas-Kel Window Systems, or its appointed representative, shall be allowed to make a reasonable inspection of the claim.
Kas-Kel Window Systems requires the following information prior to mailing replacement parts. This information can be found on the label inside the head of your window: Order Number, Lot Number, Customer Name, Customer PO, Order Date, Window Type, Window Size . Provide the following only if the homeowner is making the claim directly to Kas-Kel Window Systems: Home Owner Name, Address, Daytime Phone,.
Any claims made after the warranty period or as a results of breakage outside the guidelines of the warranty, shall be honored by the purchaser paying current material costs and shipping chargers. Kas-Kel Window Systems reserves the right to change or delete products or component parts of said products.
This warranty affects doors manufactured after July 11th, 2011.